Effective Office Training Guide

MANCHESTER, CT- MAY 6:  Rick Squire (C), 42, o... 

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When you own your own business training employees should be a major priority. Having a staff that is up to date on the latest agenda makes for an optimal business structure and something that customers will appreciate. Here are a few tips on how to run an effective business training meeting.

  • First and foremost you should be organized. If you are training a bunch of people it will be easier to keep their attention if you know what is going on, and have everything lined up correctly.
  • Be interesting. People won’t pay attention to something they find dull. Having something funny to say or a conservative mode of training can keep people involved rather than just in attendance.
  • Participation from employees is advised. Having people participate as “helpers” or in competition can catch their interest and provide you with some interesting results.
  • Slideshow anyone? Having something for people to look at and focus on is important. It is much easier for employees a.k.a. students to pay attention when they are actually looking at something preferably that catches their interest.
  • Lunch Break! Not to many people do not like being in one place for very long. Having short breaks for food or other activities can help your employees stay focused on you for the time you are training.
  • Games at Work! Having something that people can interact with is a great way for them to stay involved. Games can be both productive and counterproductive. Make sure that the games are appropriate and that your students will leave with the lesson not just the winner.

Training The New Guy

Everyone who starts a new job, even if they are trained in the expertise needed for that position, needs to be trained.  Training is the best way for a new boss to show a new employee how things are done at their particular business.  There are different ways of keeping track of your work hours, there are different ways to log onto computers, and there are protocols that must be followed for each individual business.  Training is an added expense for management.  They either have to pay someone who already works there more money or have them stay and pay them overtime to train the new employees.  You may have budgeted into your business plan a training staff, if you are in a business that has a large turn around and employees are being hired on a frequent basis.

Training can range anywhere from simply learning how to run a register in a retail business, to learning an entire new system or way of doing things in a corporate position.  Obviously the best way to train someone is to have them observe the person who is doing their type of job now.  A good period of observation, with a chance to ask questions when needed is invaluable in showing someone the way things are done.  They get to see first hand exactly what is going to be expected of them.  Before they even have a chance to work with the company, they can get a feel for how things are done.  You may have training videos that need to be viewed.  These are also a good way to let newly hired employees know what is expected of them.  If your employee will be working on a computer, having desktop downloads available to them is a wonderful way to have their questions answered as they come up. Training an employee properly will save you time and money, and keep your business running smoothly.